If a game freezes, kicks you out, or you leave the page during a feature or bonus buy, refresh your browser or attempt to reopen the game. Your session should safely resume from where you left off.

If you don't attempt to restart an interrupted game within a week, it will be settled automatically, and bonuses will be played in your absence.

If your game does not resume properly, please get in touch with support via live chat or at support@sherbet.com.