Sherbet has a minimum deposit requirement of $10 USD. Deposits less than $10 USD will not be credited to your account and may not be recoverable.
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All cryptocurrency deposits and withdrawals must be confirmed on the blockchain before being credited to your balance. To ensure account safety and security, Sherbet requires a specific number of these confirmations depending on the cryptocurrency.

The time this process takes depends on the network and network fee used for the transaction. Generally, if the network is congested or under heavy demand, you can expect transactions to be slower than usual to confirm.

If your deposit has reached the required number of confirmations and has yet to be credited after 30 minutes, please get in touch with support via live chat or at support@sherbet.com.