Are you still waiting for your cryptocurrency deposit?

It's always frustrating when you make a crypto deposit, and it doesn't show up in your Sherbet account immediately. But don't worry; there are a few common reasons why this can happen, and we're here to help you figure it out.

One of the most common reasons for a delay in a crypto deposit is the network itself. The blockchain network can sometimes experience congestion, which can cause delays in processing transactions. These delays can vary from a few minutes to several hours, depending on the congestion level of the network and the blockchain/crypto you are using.

Another reason for a delay could be due to transaction fees. Some cryptocurrencies require a fee to be paid to process the transaction. If your fee is too low, the transaction may take longer to confirm and be processed by the network.

You may have accidentally sent your crypto to the wrong wallet address or missed out on including the correct tag/identifier. In this case, the transaction may have been sent to an incorrect address or may not be able to be processed by the recipient's wallet. Please double-check the address and tag before sending any crypto in the future.

If your deposit has not been credited within a reasonable timeframe, please do not hesitate to reach out to customer support. Our team will be able to look into the issue and provide you with an update on the status of your deposit.