You can request Self Exclusion by emailing support@sherbet.com.

The process can be completed in two steps. First, you must initiate the 24-hour cool-down period, which can be confirmed via email once Self Exclusion is requested.

Once your cool-down period is concluded, you will be emailed once more to set a duration period for your self exclusion. You have 24 hours to set your desired exclusion period. If you fail to do so, you will be required to start the process again.

We fully support you if you choose this option. Please ensure you have withdrawn your funds prior to Self Exclusion. Bear in mind that Self Exclusion cannot be reversed.

All information regarding the Self Exclusion policy can be found here: https://sherbet.com/policies/self-exclusion

You can also read our Sherbet Safe policy and utilise our monthly budget calculator to help you stay in control of your spending habits.