Sherbet's compliance team, in its role to ensure the security and integrity of our platform, may request your documentation at any time for verification purposes.
Accepted Proof of Identity Documents:
International Passport
National ID Card
Driver's License
Documentation Requirements:
We will only accept an original photograph of the documents. Screenshots are not allowed.
The document must be valid for at least 3 months.
The document must be written in a Latin-based international format.
The entire document should be visible in the image, with no parts cropped or obscured.
The images must be in color and high resolution.
The document details should be easy to read without flash reflections or blurring.
The document must be free from physical damage.
The entire document is shown in a flat, unobstructed view.
Digital or electronically generated versions of the documents will not be accepted.
Should you need any further help or clarification, feel free to contact our 24/7 customer support team.